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CANCELLATION FEE

• A late cancellation fee will apply when reasonable notice is not given. A late cancellation fee (equal to the applicable minimum hire charge) will apply when the concrete pump is on-site or en route. Reasonable notice means a minimum of 24 hours notice, unless due to weather.

• Penalty Rates will apply Monday to Friday when pumping commences before 6 am or when pumping continues after 4 pm, or when pumping continues after 11 am Saturday.  This penalty rate, which is additional to normal rates of hire, is $50.00 per hour.

• Sunday & Night rates. An additional $50.00 per hour on top of normal rates.

• Additional Pipe. It is the responsibility of the customer to advise if additional pipes/rubber hose will be required in advance

 

CUSTOMERS RESPONSIBILITY

• Type of job site; residential, commercial or industrial

• Provision for Clear site access and provide an adequate hard stand surface (Road plates to be provided by the customer if required)

• Specify clearances from power lines or have the power disconnected and/or tiger tails installed.

• Specify concrete to suit the type of concrete pump ordered. Minimum 20 mpa

• Towing from site to hard standing ground if it is required at customers cost

• Traffic control or road closure permits for concrete pump setup and operation if required

• Notify if concrete strength ordered is above 25 mpa or additives have been requested

• Suitable washout area to comply with Council and EPA Guidelines and Regulations

• All footpath and pedestrian protection by way of fencing and signage

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PAYMENT

• Cash on Delivery or Bank Transfer within 7 days of providing the service

• Late payments may incur late payment fee

• Any outstanding invoices are made claimable under the Building & Construction Industry Security of Payment Act 1999